Parents

Parents

Frequently Asked Questions

  • Individual Leases

    Individual leasing means peace of mind for you. Your financial responsibility is only for your student’s space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of Close to Campus for any reason, you do not have to worry about having to cover their portion of the installment. This is just another reason why Close to Campus is your student’s best housing option!


  • On-site Professional Staff

    Our maintenance staff will respond to your student’s maintenance issues quickly and professionally. Close to Campus offers 24-hour emergency maintenance as well so that your student’s comfort is not affected.


  • Floor Plans

    Muinzer Close to Campus has many floor plan options so they will easily be able to find one to suit their needs. Visit our Properties page to learn more. 


  • Fully Furnished

    The Muinzer Building is a fully-furnished community, saving you money! Each resident will have a full-sized XL bed, dresser, desk, desk chair, and nightstand. The living area comes with a comfortable couch, chair, coffee table, end table, TV stand. The kitchen comes fully equipped with energy efficient appliances, a refrigerator with icemaker, dishwasher, and washer & dryer.


  • When is my rent due?

    You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments.  If you choose to pay a single installment for the entire amount, that single installment is due August 1.  If you choose to pay in two semester installments, those installments are due August 1 and January 1.  If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months.  Please note that these are all installment payment options and not monthly rent.


  • How do I pay my rent?

    We accept payment via check, money order, or through the online system.


  • Do you allow pets?

    Yes, pets are allowed. Please inquire with our office about our pet policy.


  • Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

    Close to Campus’s insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

  • What if I need to break my lease or don't return for the spring semester?

    Close to Campus’s lease is binding and cannot be broken. If you cannot live at a Close to campus property after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

  • What if I need maintenance in my bedroom or apartment?

    If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call emergency maintenance. If it is an emergency, please notify the front office immediately.


  • How do I receive mail and packages?

    Your mail will be delivered to your apartment’s mailbox located on your property.


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